Terms and Conditions

Welcome to TENERIAD. These terms and conditions outline the rules and regulations for the use of our website and services.

By accessing this website, placing an order, or using any part of the site, you agree to be bound by the following terms. If you do not agree with any part of these terms, please do not use our site.

1. General Information

TENERIAD is an online store offering a variety of products. All transactions made through the website are subject to the terms below.

We reserve the right to update or modify these terms at any time without prior notice. It is your responsibility to check this page periodically for changes.

2. Products and Availability

We strive to ensure that all product descriptions, images, and prices listed on the site are accurate. However, errors may occur. If we discover an error in the pricing or availability of a product you ordered, we will inform you as soon as possible and give you the option to reconfirm or cancel your order.

All products are subject to availability, and we reserve the right to limit quantities or discontinue products at any time.

3. Pricing and Payment

All prices are listed in your local currency (where applicable) and are inclusive or exclusive of taxes, depending on your location and applicable laws.

We accept various payment methods displayed at checkout. By providing payment information, you represent and warrant that you are authorized to use the designated payment method.

4. Shipping and Delivery

We offer free shipping on all orders, unless stated otherwise. Delivery times may vary depending on your location and selected product(s). TENERIAD is not responsible for delays caused by shipping carriers or customs.

For more details, please refer to our Shipping Policy.

5. Returns and Refunds

You may request a return within 7 days of receiving your order, provided the product is unused and in its original packaging. Customers are responsible for return shipping costs unless the product is defective or incorrect.

Refunds will be processed once the returned item has been received and inspected.

For full details, please refer to our Return & Exchange Policy.

6. Account and Personal Information

When creating an account or placing an order, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account and password.

Please refer to our Privacy Policy for details on how we handle your personal information.

7. Intellectual Property

All content on the TENERIAD website—including images, text, logos, and designs—is the property of TENERIAD or its licensors and is protected by copyright and trademark laws. You may not reproduce, modify, or distribute any content without prior written consent.

8. Limitation of Liability

TENERIAD shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the website or the purchase of any products.

We do not guarantee that our website will be free from errors, viruses, or interruptions.

9. Governing Law

These terms and conditions are governed by and interpreted in accordance with the laws of the country in which TENERIAD operates. Any disputes arising from these terms shall be subject to the jurisdiction of the relevant courts.